- the type of information we collect;
- how the information is used;
- where the information is stored;
- when we may contact you;
- whether we will disclose your details to anyone else; and
IAAF Event Websites contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy notices and we encourage you to review them. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk
What type of personal information is collected?
When you sign up to participate in or receive a service from any Event Website(s), such as a newsletter, competition or forum, we will ask for limited personal information. In the table below we set out what personal information we process, the activity on our website it covers, the legal basis upon which we process it and retention period for that data. By entering your details in the fields requested, you consent to us and our service providers to provide you with the services you selected.
|Type of Personal Information||Business Purpose||Legal Basis upon which it is used||Retention Period|
|First Name; Last Name; Email Address||To contact the IAAF or Event Organiser to make a comment, raise a question or query about and Event, organisation or activities||Consent||For as long as necessary for the purpose of corresponding with you about your comment, question or query – we will then delete your personal information|
|First Name; Last Name; Email Address||Registration and/or opt-in to receive the Event Newsletter||Consent||Until such time as you unsubscribe/request to be removed from the Event Newsletter mailing list or 1 year after the Event|
|First Name; Last Name; Email; Username (note we do not have access to any personal information relating to your ticket transactions)||Registration for and maintaining an account to be able to purchase tickets to the Event and transfer of your personal information to the relevant event organiser||Consent||Until such time as you request to close the account/unsubscribe or 1 year after the Event|
|First Name; Last Name; Email Address||Optional subscription to hear from IAAF Partners about events, news and offers||Consent||Until such time as the you request to be removed from the subscription list (note you will also need to notify the partners who do contact you)|
How will the information be used?
To send you the information or create an account that you have registered or signed up for. If you have opted into receiving information about upcoming events, offers and news from us or our Official Partners then you will receive information from us or our Official Partners. See Event Website partners page. We also use your personal information for the following non-marketing purposes:
- we may contact you for service related reasons;
- to track traffic flows and to make our website easier for you to use (see our Cookies Policy);
- planning and managing our business activities by understanding aggregated analysis on behaviour and habits (see our Cookies Policy).
It is easy to unsubscribe from any email messages you no longer want by contacting us (see below).
Where will the information be stored?
Information that we collect from you may be transferred and stored outside of Monaco for the purposes of providing the services under the website to you. Our website is hosting on servers located within Europe and where you provide your personal information we have set out below where servers located that host this information. By submitting your personal information, you consent to this transfer, storing or processing.
Please note that the transmission of data via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically. Any transmission of such data is therefore entirely at your own risk. Where we have given you (or you have chosen) a password so that you can access certain parts of the site, you are responsible for keeping this password confidential.
Will IAAF share my information with anyone else?
IAAF may disclose your personal data where it believes it is compelled to do so by law; in particular for the prevention or detection of crime, the capture or prosecution of offenders; and the assessment or collection of tax or duty.
Other than our service providers who help us run our website (but unless we need your consent also) we will only share your contact information with third parties, subject to the law, to contact you directly where we have your permission.
By registering for tickets, subscribing to newsletters, opting-in to hear from our partners etc. for the championships the IAAF will process personal information about you and pass it to the organisers of the Event. The table above sets out specific activities covered on this website, the legal basis upon which we process it and retention period for that data. Where the Event Organiser is based outside of the EU by providing your personal information you consent to this information being shared outside of the EU. The IAAF will put in place contractual safeguards to assist in ensuring your personal data is handled securely as if it remained in the EU and Monaco.
Our service provider for maintaining and hosting the databases for the Event Newsletter are Haymarket Media Group Limited (Haymarket) Registered in England no. 00267189 Registered Office: Bridge House, Twickenham, TW1 3QR visit: www.haymarketnetwork.com or www.haymarket.com they host the databases, which are encrypted, on a sub-contractor’s IBM cloud servers called IBM Watson Campaign Automation. The servers processing the personal are located in both the USA and Germany.
Ticket Registration Account
If you subscribe to for a ticket registration account (https://tickets.iaaf.org ) then your personal details will be added to a database hosted by Ticketmaster Sports Limited [West Court, Riverside, Campbell Road, Stoke-on-Trent, Staffordshire ST4 4FB, United Kingdom, visit: http://www.ticketmastersport.com). The database is hosted on encrypted servers located in London, United Kingdom and managed by Ticketmaster’s sub-contractors Rackspace.
These organisations act as data processors and are controlled in how they may/may not use your personal data. We remain responsible for the protection of your data.
Can I find out what personal information the IAAF holds on me?
Yes. You have the right to request a copy of the personal information that the IAAF holds about you. The IAAF will require two pieces of identification to prove your identity.
If you believe that any information we are holding for you is incorrect or incomplete, please e-mail us as soon as possible to the addresses below.
EU Data Protection Rights
If you are from the European Union then it may be that the EU General Data Protection Regulation 2016 applies to how the IAAF handles your personal information. The IAAF has several obligations in relation to how it handles your personal data. The IAAF is committed to the key principles of transparency, consent (where applicable), security and data minimisation. Alongside relying on the IAAF meeting it obligations, you have several rights that you are entitled to exercise under these regulations. These are:
The right to object
One key right is the right to stop processing (right to object): This allows you to do three things:
- You object to the disclosure of your information to the third parties listed above, but we must inform you that it will be difficult to process your application/registration for the purposes of providing the services on which you engage with the website and be provided with information without that information being disclosed.
- You have the right to object to IAAF processing information about you where we process based on ‘legitimate interest’. We have stated above that the legal basis on which rely to process your personal information is consent and we do not currently rely on ‘legitimate interests’ to process it.
- You have the right to ask the IAAF not to process personal data for purposes of sending you direct marketing.
The other rights are:
- Right of access: In accordance with the provisions of the data protection laws, you have certain rights to request a copy of your own personal information held by the IAAF. You can request to receive a copy of your personal information in a readily understandable format within a reasonable timeframe (one month from the date of the request).
- Right to rectification: You have the right to ask to rectify inaccurate or incomplete personal information which it has about you after you have been registered for accreditation. Where the IAAF positively knows that the personal information that it is processing is inaccurate or incomplete, the IAAF shall, as appropriate, rectify, amend, complete or update the relevant personal information as soon as possible. Where appropriate, if the personal information in question has been disclosed to a third party that is known or believed to continue to process the personal information, the third party shall be informed of the change as soon as possible.
- Right to erasure: you have the right to ask to erase your personal information in some circumstances, including where the information held by the IAAF is no longer necessary for the purposes for which it is processed, you withdraw your consent to its use, or we can no longer lawfully process the data. However, if you do exercise this right during the accreditation process then it will make providing the basis for you to participate in events difficult.
- Right to restriction of processing: you can restrict our processing of your data in some circumstances. This applies where, for example, if you contest the accuracy of the personal data we use or object to us using the information based on a ‘legitimate interest’ (see part 1, above (the right to object)). Please note that where you ask us to restrict processing, we can still store it subject to the retention period, and use it to establish or defend legal claims, which may run beyond the retention period stated.
- Right to data portability: This permits you to receive from the IAAF a copy of your personal information in an electronic file or format that commonly be used on different devices and machines, and to transfer your personal data from the IAAF to another data controller or have the data transmitted directly between two data controllers.
- Right to object to automatic processing: you have the right not to be subject to decisions based solely on automated processing which significantly affect them (at time of writing, the IAAF does not process your personal data on its systems for the purposes of making decisions based on automatic processing).
Cookies and your privacy
In order to enable us to provide you with a personalised browsing experience, this website uses ‘cookie’ information collection technology. “Cookies” are small pieces of information that are issued to your computer when you enter a website. Cookies are stored by your browser on your computer’s hard drive, and they can be used for a wide range of purposes, such as identifying your computer’s previous visits to a website, and to ascertain the most popular features of a website. Please see our Cookies Policy for more information about the cookies we use.
If you have any further questions or comments concerning the privacy of your information, please contact:
In respect of the registrations to the Event Newsletter, please email firstname.lastname@example.org to unsubscribe/opt-out of receiving future communications from us.
In respect of the registrations to the IAAF Official Partners contact list, please go to email@example.com to unsubscribe/opt-out of receiving future communications from us.
In respect of the registration for an account to be able to purchase tickets to IAAF events, you can change your preferences by logging in into your account and go to ‘My Account’. Here you can unsubscribe, opt-out or refuse receiving future communications from us, change your personal details, correct or complete information we hold about you. Alternatively, you can email firstname.lastname@example.org – please also use this email if you wish to close or erase your account or add restrictions to it
You can also write to the Department of Legal & Business Affairs, Data Protection, IAAF 6/8 Quai Antoine 1er, 98007 Monaco or email: email@example.com should you wish to make a request to access information about you or you wish to correct or complete information we hold about you.
The IAAF have declared the processing of personal data submitted by you to this Website to the Commission de Contrôl des Information Nominatives, Monaco: https://www.ccin.mc/en/ who you may wish to contact should you have any questions or queries that you would like to raise with them.